FAQ

1. WHAT IS IMPRESSIONS BY IMPERIAL?

Impressions by Imperial is a new surface for the bath in a wide selection of beautiful, natural stone colors. The Imperial Polyfusion process encapsulates the natural stone appearance in a non-porous, durable, scratch resistant solid surface.

2. WHAT ARE THE ADVANTAGES OF IMPRESSIONS?

Impressions by Imperial allows you to bring a natural stone look to any bath surface without the cost or hassle of natural stone. Impressions is durable, non-porous and easy-to-maintain. It is scratch-resistant and requires no sealing and is resistant to mold and mildew. It is also lighter than natural stone making it easier for moving around the jobsite and installation.

3. WHAT ARE MY OPTIONS FOR IMPRESSIONS BY IMPERIAL?

Impressions comes in Marble, Travertine and Granite finishes in 40 different color choices. Standard vanity tops come with your choice of 5 different undermount or drop-in bowls, your choice of faucet drill (4", 8", single) and a detached 3" backsplash. Vanity top minimum length is 22" and maximum 97" with depths of 19", 22" or 25". Flat stock (surrounds, sills, table tops etc.) are all made to your specification with maximum size limits of 67" x 81 5/8" and 36" x 96". All surfaces can have a gloss or matte finish.

4. WHY SHOULD I CHOOSE IMPERIAL?

For more than 35 years Imperial has been the leading manufacturer of cultured marble and molded solid surface vanity tops, home, and bath products.Today, Imperial is the supplier of choice of the nation's top hotel and motel chains, even as we continue to serve homeowners, decorators, and contractors with products of unsurpassed quality and beauty. Working from our 150,000 square foot facility in central Illinois, Imperial continues to build on its reputation as leader and innovator. Our products are thicker, and therefore more durable than our competitors, our finishes are more luxurious and our customer care is the best in the business. We have a sincere, unwaivering commitment to quality, American made products and to our customers.

5.WHAT IS IMPRESSIONS MADE OF?

Impressions is exactly the same materials as our standard cultured marble products. The natural stone look on the surface is an extremely high-resolution photo image of natural stone embedded into the gelcoat layer.

6.WHAT CAN BE MADE WITH IMPRESSIONS?

Impressions can be used on ANY flat surface. Vanity tops, tub and shower surrounds and accessories, windowsills, thresholds, desktops, tabletops, laundry room counter tops, shelves, backsplashes, wall panels, trim pieces; you name it.

7.WHAT COLORS ARE AVAILABLE?

There are 8 Standard Impressions Colors and 32 Premium Impressions Colors. These are images of natural granite, marble and travertine. We also have 11 customizable accent strip designs.

8.WHAT FINISHES ARE AVAILABLE?

Impressions by Imperial comes in either a gloss or matte (extra charge) finish.

9.WHAT SIZES ARE AVAILABLE?

Vanity top sizes can be 19”, 22”, or 25” depths with a length ranging from 22” to 97”. Custom depths are also available. Flat stock pieces are available in maximum width 67” with a maximum height of 81-5/8” OR maximum width of 36” and maximum height of 96”

10.WHAT ARE THE BOWL OPTIONS WITH THIS PRODUCT?

We carry 3 undermount bowl options and 2 drop-in bowl options for Impressions by Imperial. If you have a sink or vessel that you would like to use we can set the top up custom for you if we are provided a template.

11.HOW IS THIS PRODUCT INSTALLED?

Impressions is installed just like standard cultured marble. See our website, www.impressionsbyimperial.com for installation instructions.

12.DOES IT RESIST MOISTURE?

YES! Just like standard cultured marble and unlike porous natural stone, Impressions by Imperial resists mold and mildew.

13.DOES IT SCRATCH OR CHIP?

The manufacturing process for embedding the image on the cultured marble surface actually makes it twice as durable as standard cultured marble. All hard surfaces can scratch but these products are more resistant than most. See our website, www.impressionsbyimperial.com for care instructions.

14.WHAT IS THE DIFFERENCE BETWEEN THIS AND STANDARD CULTURED MARBLE?

The obvious big difference is the look. It is virtually impossible to tell this apart from natural stone. Impressions is also TWICE as durable as standard cultured marble. This is because the process of embedding the image in the surface binds the materials together to make them twice as hard.

15.CAN I GET A SAMPLE OF IMPRESSIONS BY IMPERIAL?

YES! You can contact Imperial Customer Service at 815-498-2303 or customerservice@imperialmarblecorp.com and they will provide you with a sample or put you in touch with your sales representative to discuss becoming a certified Impressions by Imperial dealer.

16.WHAT IS THE LEAD TIME ON IMPRESSIONS BY IMPERIAL?

The lead-time for Impressions by Imperial is the same as our other cultured marble collections. 4 weeks for delivery.

17.WHAT IS THE COST OF IMPRESSIONS BY IMPERIAL COMPARED TO OTHER PRODUCTS?

Impressions is about 30% less than special order natural stone products.

18.CAN IMPRESSIONS BY IMPERIAL BE CUT THE SAME AS STANDARD CULTURED MARBLE?

Yes, Impressions is cut the same as standard cultured marble.

19.WHERE CAN I SEE THIS PRODUCT?

For pictures and color options for Impressions by Imperial you can visit the Impressions website at www.impressionsbyimperial.com.

20.WHERE CAN I BUY IMPRESSIONS BY IMPERIAL?

Contact Imperial customer service for a dealer near you.

21.WHAT IS THE WARRANTY ON IMPRESSIONS BY IMPERIAL?

Impressions has a LIFETIME LIMITED WARRANTY. For warranty details visit the product care page on www.impressionsbyimperial.com